vTRAX Technologies, Inc. provides service and support organizations with web-based eSupport software solutions. Our Virtual eSupport Solution called vTRAX™ 2001 unlocks your business by using 100% Internet technologies and standards to provide a truly virtual customer support solution! vTRAX™ 2001 is an affordable, yet effective web-based solution that not only integrates web, e-mail and telephonic contact with the customer, but also provides full life cycle support for call tracking and resolution management. With vTRAX™ 2001, a suite of eSupport options helps companies achieve a competitive advantage by providing access to relevant customer call information anytime, anywhere for employees and customers.

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